Our policy is to provide our customers with superior customer service. All of our products carry a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your purchase return the product(s) to us within 30 days. Furthermore most of our products carry a one year warranty against defects in material and workmanship. In the event you are not satisfied with a product we will provide you with a Return Merchandise Authorization (RMA) number and complete instructions on how to ship the product(s) back to us.